1. Check components: 2. Connect: 1.PTZ control 2.Power 3.Video 3. If PTZ control is still unavailable as the connection shown in Step 3, the telephone line might have wire jumping. Please change the connection shown in Step 2 as follows: Brown to Green, and Orange to Red. 4. Setup: After connecting all devices, DVR remote setting is as attached file: 5. Enter ID setting: If the connection is successful, DVR will detect PTZ ID number. 6. Switch to PTZ mode, and begin to control PTZ. please click the link to see attached file. http://211.75.84.102/web/2007_web/faq/01_e.pdf